User Agreement & Policies

About this Agreement

This Agreement governs your use of the Site and the myT.my service (the “Service”). The Service permits customers that have an appropriate relationship either with: (i) institutions of higher learning, fraternal organizations, honor societies and other collegiate groups (collectively, “Institutions”); (ii) corporations and small businesses; (iii) elementary and secondary schools; or (iv) other organizations, to design and purchase custom merchandise properly describing that relationship. You understand that by using the Site and the Service, you have agreed to the terms and conditions of this Agreement and you agree to use the Site and the Service solely as provided in this Agreement.

Intellectual Property Rights of myT.my and Third Parties

myT.my is committed to the appropriate and legal use of the intellectual property of others, and we require our users to behave similarly. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs and written and other materials that appear on the myT.my Site (collectively the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by myT.my.

myT.my is the owner of the myT trademark; other trademarks made available through this Site, including logos, slogans, color schemes and design trademarks, are licensed for use by myT.my from Institutions and other third parties (the “Licensed Marks”). By using the myT.my Site, you agree to limit your use of Licensed Marks to uses that are directly related to such third parties and to comply with any restrictions or conditions imposed on the use and access of the Licensed Marks by the third parties. myT.my will notify you of such terms if your usage is in violation of such terms.

Generally, products created using images available on the site should not be resold commercially. In the event that you wish to resell such products, you agree to contact myT.my and verify the legality of reselling such products prior to doing so. Designs created using the text tools and images available through the site are in no way the exclusive property of the customers who assemble such designs. myT.my retains the right to display such designs or offer them (or variations of such designs) to other customers.

Additionally, myT.my has the sole discretion to reject any order that it considers libelous, defamatory, obscene, profane (according to standards established by the Malaysia Law), portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, religion, disability or national origin, containing explicit sexual content or is otherwise inappropriate for myT.my production.

You agree to not use myT.my’s Service to create any material that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.

Content Guidelines

Click Here to view our Content Guidelines.

Privacy Policy

Click Here to view our Privacy Policy.

 

Payment Policies

myT.my accepts online payment via credit card ,debit card and online bank transfer. All payments sent electronically are securely transmitted.

myT.my also accepts :

  • cash payment by bank transfer
  • cash deposit ATM machine
  • bank counter transfer or deposit
  • payment at myT shops
  • cheque (payable to MYT RESOURCES )

The bank details is :

MYT RESOURCES
MAYBANK
564801639464

Cheque payment  is subject to clearance.

We will only start processing the order after we received the payment slip and the money in our account.

Please send us the payment slip immediately for verification.

To avoid any delay, please use instant transfer(others bank).

 We do not advise cheque payment for rush order.

Full payment for any order amount RM 500 and below or 50% to 80 % deposit (refer invoice) for RM 500 and above.

The balance of payment before delivery or upon collection at myT shops.

Shipment/Delivery Times

Click Here to view our Shipping.

myT’s orders are generally delivered within 14 days. Customers who are concerned about meeting deadlines should contact myT customer service.

Rush orders on screen-printed apparel items are available for a 10%-50%  rush charge.

Rush orders are delivered within 1 day to 7 days.

Delivery times may vary according to the additional rush charge.

Returns Policy

Click Here to view our Returns Policy.

Cancellation Policy

For Standard Delivery orders, you may change or cancel your order within twenty-four (24) hours of submitting your order.

For Rush Delivery orders (any order requiring faster delivery than a Standard Delivery order), you may not change or cancel your order.

There will be a 30% cancellation fee based on the price of the order if cancellation made after 24 hours (normal order) ONLY if the order is in pending status. No cancellation can be made if the order is in process status.

Limit of myT.my’s Responsibility

myT.my will be responsible for acting only on those instructions sent to myT.my that actually are received and does not assume responsibility for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of any orders you send. myT.my is not responsible for any losses or delays in transmission of orders arising out of the use of any Internet Access Service Provider or caused by any browser software or any computer virus or related problem that may be attributable to services provided by any Internet Access Service Provider. myT.my is not responsible should you give incorrect instructions or if your credit-card payment is not processed by your credit-card company.

The information and materials contained in this Site, including text, graphics, links or other items, are provided “as is”, “as available”. myT.my does not warrant the accuracy, adequacy or completeness of the information and materials on the Site and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose or freedom from computer virus, is given in conjunction with the information and materials.

In no event will myT.my be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if myTmy , or representatives thereof, are advised of the possibility of such damages, losses or expenses.

Intellectual Property Claims

myT respects the intellectual property rights of others. We have a policy of removing user submissions that violate copyright, trademark, or other intellectual property laws, suspending or blocking access to the design-saving or other features of our site to any user who uses our site in violation of any such law, and/or terminating in appropriate circumstances the account (if any) of any user who uses our site in violation of any such law. We have implemented procedures for receiving written notification of claimed copyright infringement and for processing such claims in accordance with such law. If you believe your copyright, trademark, or other intellectual property right is being infringed by a user of myT.my, please provide written notice to myT for notice of claims of infringement:

myT,
4-B Jalan Tun Mohd Fuad 1,
Taman Tun Dr Ismail,
60000, Kuala Lumpur,
Malaysia
Tel: +6 03-77313780
Email: info@myT.my

In order for us to respond to your notice, it must: (i) contain your physical or electronic signature; (ii) identify the copyrighted work, trademark, or other intellectual property alleged to have been infringed; (iii) identify the allegedly infringing material in a sufficiently precise manner to allow us to locate that material; (iv) contain adequate information by which we can contact you (including postal address, telephone number, and e-mail address); (v) contain a statement that you have a good faith belief that use of the copyrighted material, trademark, or other intellectual property is not authorized by the owner, the owner’s agent, or the law; (vi) contain a statement that the information in the written notice is accurate; and (vii) contain a statement, under penalty of perjury, that you are authorized to act on behalf of the copyright, trademark, or other intellectual property right owner.

Indemnity

You agree to defend, indemnify and hold myT.my and its affiliates harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys’ fees, arising from or relating to your use of myT.my’s Site and the Service, your violation of this Agreement, or your violation of any rights of another.

Governing Law

This Agreement shall be governed by the laws of Malaysia and the courts of Malaysia shall have jurisdiction in connection to any claim and dispute involving myT, its affiliates, directors, officers, employees, agents, successors or assignees. Users who choose to access this Website from other locations other than Malaysia shall do so on their own initiative and are personally responsible to comply with all applicable local laws affecting or being applicable to the particular user.

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